Manage quality control on orders fulfilled

Set up pickups with shipping carriers

Maintain inventory based on our current availability

Analyze data to help optimize future forecasts and marketing for regions across the country

Set up and report internal KPIs and metrics weekly

Create and maintain product listings

Respond to customer inquiries and process refund or return orders

Respond to and follow up on customer feedback as well as reviews

Maintain optimal levels of box and shipping supplies for fulfillment team

Work with suppliers to optimize packaging for shipping plants in multiple sizes and quantities

Work with availability team to ensure listings and packaging is ready to ship